FAQ

 1. How do I place an order?

Select your product, add it to cart, and complete checkout with your details and payment.

2. How long does delivery take?

Orders are usually delivered within 3–10 business days, depending on your location.

3. Do you offer Cash on Delivery (COD)?

Yes, COD is available on selected products and pin codes. Availability will be shown at checkout.

 4. What is your return policy?

We accept returns only for damaged, defective, or missing products, reported within the given time frame with proper proof.

 5. What if I receive a damaged or missing product?

We will replace the item after verification with unboxing proof or required evidence. Please read our shipping/Return/Replacement policy for the same

 6. Can I cancel my order?

Orders can only be cancelled before dispatch. Once shipped, cancellation is not possible.

7. How can I track my order?

Once your order is shipped, you will receive a tracking link via WhatsApp, SMS, or email.

8. Will the product look exactly like the photos?

We try our best to show accurate images, but slight color differences may occur due to lighting or screen settings.

9. Is my payment secure?

Yes, all payments are processed through secure and trusted payment gateways.

10. How can I contact you?

📧 Email: hersagaofficial@gmail.com
We usually respond within 24–48 hours.